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Find answers about personalised greeting cards, photo uploads, prints, delivery times and ordering with Letterboxprint. UK based cards and prints delivered to your door. FREQUENTLY ASKED QUESTIONS General Orders Members Shipping Products & Personalisation Promotions & Vouchers How do I know I am ordering the right size? All products will show the size where possible. We completely understand that sometimes it can be hard to judge the size of a product from an image online. We do however encourage customers to use a ruler and hold something physical in their hand to get a feel for the sizes shown online, to help further see our print size guides below. Some images look of poor quality, why is that? Images shown here on our website are of a low pixel count for web quality viewing and site speed only. The larger the resolution and size of an image, especially on sites such as ours with many gathered images on 1 page, would slow the site down dramatically and hinder your viewing and shopping experience. For this reason the images you view online are of a much lower pixel resolution than those we actually use for the final printed Images using a much higher resolution. How will I know if the products I would like to order are in stock? We have a live stock feed online for the majority of products we sell online. This means it will only show ‘running low’ when we have less than 10 available or ‘out of stock’ when we have 0 items of that particular product available. If a product is showing as ‘out of stock’ you can always contact us to see if there is an expected date for when these are due back in. As we print our own products ‘out of stock’ usually means we are awaiting on media or print consumables. How do I send my images or files for personalised items or bespoke printing? Personalised products that require an upload will have an image/file upload button, this button is not shown by default on all product pages and is hidden, to enable the button first select all options such as size etc for the desired product, the button will then show for uploading. If you have any problems uploading files or images, please contact us directly via email at enquiries@letterboxprint.com where we can assist further. Do I need to create an account to shop with you? No not at all, having an account or logging into one (if you already have one) is purely optional. You can simply proceed through checkout as a guest purchaser without creating or logging into an account. See our Members FAQ for the advantages to having a membership account with us, however it is optional and up to you. Are you open at the weekend? Our office is closed at the weekend, but we are still able to take orders online where our online store is open 24/7 365 days a year. All queries and orders will be answered and processed when we arrive back in on Monday mornings. Are greetings cards recyclable? Yes, most standard paper greeting cards and their envelopes are recyclable in your household recycling bin or at any local recycling centre. Alternatively, you can reuse or upcycle cards by making new ones, gift tags, bookmarks, or other crafts, or donate them to organizations that use them for projects. To recycle greeting cards, remove any glitter, ribbons, foil, or other non-paper decorations and then put the paper-based card and envelope in your household recycling bin. For cards with batteries or music components, take out the battery and the electronic device, then recycle the battery and device separately through an appropriate e-waste program.

Learn more about Letterboxprint, a UK small business creating personalised greeting cards, posters and prints. Designed with care and delivered through the letterbox. ABOUT LETTERBOXPRINT Our Story Hi, I'm Lisa, a wife and mother to one super bouncy and inquisitive young boy and a creative at heart. With my creative aspirations and organisational skills, coupled with my husbands technical know how, we formed a business partnership and Letterboxprint was born. Letterboxprint is a UK-based small business creating printed greetings cards, posters, artwork and personalised prints designed to be sent through the letterbox. We started Letterboxprint to make it easier to send something thoughtful without the fuss. No overdesigned templates, no confusing options, and no inflated prices. Just well-made products that look good, feel personal and arrive as expected. Every product is carefully designed, printed in the UK, and packed with care before being sent out to customers across the country. What We Do We design and print personalised greetings cards, photo upload cards, poster prints, artwork prints, landscape prints and wedding stationery for customers across the UK. Many of our products can be customised with names, dates, messages or photos, making them ideal for birthdays, new baby gifts, weddings, celebrations and meaningful milestones. Personalisation is simple and straightforward, with no design experience needed. Whether it’s a single card, a matching wedding stationery set or a statement wall print, our focus is always on clean design, quality materials and a smooth ordering experience. How We Work We believe good design should be clear, reliable and well executed. From paper choice and print quality to packaging and delivery, we pay attention to the details that matter when something is being purchased as a gift or thoughtful expression. We keep our product range easy to understand and our process transparent, so customers know exactly what they’re ordering. All items are printed and packed in the UK and sent with care, ready to be enjoyed the moment they arrive. Bespoke & Custom Orders Alongside our listed products, we also take on bespoke and one-off orders that aren’t always advertised on the website. If you have a specific idea in mind, whether it’s a custom design, a variation of an existing product, or something completely unique, you can get in touch with your requirements and we’ll see what’s possible, often it is and at a price that is welcomed. From personalised wording and layout changes to custom prints and special requests, we’re happy to help bring ideas to life wherever we can. Just use the contact us form to send us your initial enquiry and we'll take it from there. Why Choose Letterboxprint Because sometimes you want something more personal than a supermarket card, without the hassle of bespoke design. Letterboxprint is for those who value thoughtful design, quality printing and reliable UK delivery. We focus on creating personalised greetings cards and prints that feel considered, well made and genuinely nice to send. Thoughtful cards and prints, designed and printed in the UK and delivered straight through the letterbox. See what customers say about Letterboxprint’s personalised cards, wedding stationery, poster prints, Santa letters, print quality, customer service and UK delivery. " Paul H, UK " No problems at all Very good service, and got the card in time for the Birthday. Date of experience: 01 March 2024 " Daniel L, UK " Great Great, fast service! I ordered greetings cards and was kept updated on when my order was dispatched! High quality cards with plenty to choose from, will definitely be back for more Date of experience: 25 January 2024 " Jane W, UK " They were so helpful! They were so helpful in suggestions for setting out the greetings cards for best effect and help with wording. This is the second time I have used Letterboxprint, and won’t be the last 😊 Date of experience: 13 November 2024 " Andy G, UK " Santa Letters I've been ordering Santa letters for years and nothing compares to these - they come with a very "authentic North Pole" personalised addressed envelope and its all tied up with candy cane twine. So much care and attention has been taken - every little detail has been thought about. I guarantee you will not be disappointed or find anything better than Letterboxprint. Date of experience: 21 November 2024 " Faye L, UK " Absolutely wonderful service. Absolutely wonderful service and printing. I ordered wedding stationary, table plan, orders of service and welcome signs, all at quite short notice. The Letterboxprint customer service was exceptional and nothing was too much trouble. Very professional from ordering to delivery, thank you so much. We are really happy with the printing. Date of experience: 21 June 2024 " Zara, UK " Customised A1 print absolutely amazing customised A1 print, exactly how i wanted it. Communication was spot on, couldn't have asked for more. Thankyou once again for your service☺️ Date of experience: 29 April 2026 " Shreena B, UK " Super quick delivery! Great service and a lot of options to choose from Letterboxprint :) let’s choose to support a little business :) Date of experience: 21 November 2024 " Zoe W, UK " Fantastic Fantastic product and excellent customer service Date of experience: 05 October 2024 " Honest Reviewer, UK " Fantastic quality and speedy delivery… Fantastic quality and speedy delivery would definitely recommend 👍 Date of experience: 07 March 2024 " Steph L, UK " I recently ordered from letterbox print… I recently ordered from Letterboxprint and was very impressed. The website was easy to navigate and was full of lots of great greetings cards designs. My order arrived quickly and I was impressed with the quality of the greetings cards. I will definitely be ordering from the site again! Date of experience: 14 February 2024 " Kimmy, UK " Brilliant every step of the way! From start to finish everything was hassle free and first class. Ordering, personalisation, delivery and product The Christmas bundle was cheap and delightful. The quality was excellent. The real crowd pleaser was the Santa letter! Wow! The details and presentation, both in the letter and the envelope was second to none. Watching my 3year old grandson's face fill with delight and belief,was the best review of a product EVER. Date of experience: 10 December 2024 " Carly B, UK " Great experience! I ordered some greetings cards, there was lots of designs to choose from and the quality of the images were fantastic! Much better than your average card shop/online store. The Letterboxprint website was very easy to navigate and delivery was quick. I would highly recommend and will be ordering again for sure. Date of experience: 02 February 2024 " Fliss, UK " Brilliant Products, Super-Fast Delivery I bought a Christmas pack for each of my children and am super-impressed with the quality and the speed of delivery. The personalised Santa letter was particularly fab, and I can't wait to see their faces when they open them (a little nearer the time!) Date of experience: 15 October 2024

Find out how and when your Letterboxprint order will arrive. We offer fast UK delivery on cards, prints and wedding sets with clear, simple shipping terms. LETTERBOXPRINT SHIPPING Shipping-Policy Last updated: 26/01/2026 This Shipping Policy explains how and when your order will be delivered after placing an order with Letterboxprint. 1. Order processing All of our products are made to order, and many are personalised using the details you provide at checkout. Orders are usually processed within the timeframe stated on the product page before dispatch. Processing time begins once payment has been received and your order has been confirmed. Please ensure all personalisation details and delivery information are correct when placing your order, as we may not be able to make changes once production has started. 2. Delivery methods We use trusted delivery partners to ship orders within the UK. Available delivery options, estimated delivery times and costs are shown at checkout and may vary depending on the product and delivery method selected. Delivery timeframes are estimates and are not guaranteed. 3. Delivery times Estimated delivery times are calculated from the date your order is dispatched, not the date it is placed. While we do our best to meet delivery estimates, delays can occasionally occur due to factors outside our control, such as postal service disruptions or peak periods. Estimated delivery times are shown at checkout. 4. Delivery addresses Orders will be delivered to the shipping address provided at checkout. It is your responsibility to ensure that the delivery address is complete and accurate. We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address details. 5. Failed or delayed deliveries If a delivery attempt is unsuccessful or a parcel is delayed, the delivery partner may contact you directly using the contact details provided at checkout. If your order is returned to us due to an incorrect address or failure to collect, additional delivery charges may apply. 6. Lost or damaged items If your order arrives damaged or is lost in transit, please contact us as soon as possible so we can investigate and arrange a replacement or refund where appropriate. Claims must be reported within a reasonable timeframe after the expected delivery date. 7. Personal data and delivery We use your name, delivery address and contact details solely for the purpose of fulfilling and delivering your order. Further information about how we handle personal data and your rights can be found in our Privacy Policy. 8. Contact us If you have any questions about shipping or delivery, please contact us at: enquiries@letterboxprint.com