If you are not totally satisfied with your purchase for any reason you have the right to cancel and return your order to us within 5 working days, starting from the date of delivery, for credit or refund. It is your responsibility to return any purchased items in their original condition (in its original boarded envelope, box and/or packaging).

* Personalised items, please check your spelling before placing the order * Customers are responsible for the cost of any return delivery and safe return of the goods. For full details of how to return items please email orders@letterboxprint.com or call us on 01952 615147. For faulty or damaged goods, you have up to 30 days to return the items safely back to us. To arrange a ‘faulty or damaged items’ return please email orders@letterboxprint.com call us on 01952 482276. Strictly no returns will be accepted without prior notice and mutual agreement with Letterboxprint.

Shipping via Royal Mail

Royal Mail 2nd Class: From £0.85

Royal Mail 1st Class: From £1.35

Royal Mail Signed For® 2nd Class: From £2.55

Royal Mail Signed For® 1st Class: From £3.05